FAQ Q1: Who are we? A1: Shenzhen Ximalong Technology Co., Ltd. is a technology company specializing in the research and development, design, production and sales of oral care products such as magnetic levitation sonic electric toothbrushes, pulse irrigators, toothpastes, mouthwashes, etc. The products have our own patents and complete certifications. Exported to many countries in Asia, Europe, America and so on. Shenzhen Ximalong Technology Co., Ltd.'s products are very carefully chosen from appearance design to functional design. We are also very particular about the selection of production materials. We always put the various needs of customers in the first place, and are committed to creating personalized and differentiated products, multifunctional, long life, more energy-saving, environmentally friendly and efficient oral care products. Q2: How can we guarantee our products' quality? A2: All of our materials have been fully inspected. After our assembly and production, we will conduct functional tests, waterproof tests, charging aging tests, and appearance inspections to ensure that the products sold are without any problem. Additionally, we provide one-year warranty. Q3: Why should you choose Ximalong unswervingly? A3: Shenzhen Ximalong Technology Co., Ltd. was founded in 2010, covers an area of 3,000 square meters, and is located in Shenzhen Guanlan Splendid Science Park. The company focuses on personal oral care business, involving a series of products such as magnetic levitation sonic electric toothbrush, pulsed tooth irrigator, toothpaste and mouthwash, providing software and hardware solutions and finished OEM, ODM services for global customers. At present, the company has more than 100 employees, including more than 10 R&D and technical personnel, and the team is growing. The company adheres to the integrated route of R&D and production, independently develops motors, pumps and APP software for supporting use, and has a number of invention patents, product appearance patents and software copyrights. Product production is strictly in accordance with ISO9001 quality management system standards, and is equipped with standard production workshops and testing equipment. In addition, our customer service and technical teams are always online, dedicated to responding to the problems encountered by customers in the first time, and providing solutions in the first time. Q4: The Advantage of this product ? A4: 1. Magnetic levitation sonic motor <50 decibel mute design, high frequency vibration 37200 vibration frequency/minute. Deeply cleans the gap between teeth, effectively cleans dental plaque, and disintegrates stubborn tooth stains. 2. IPX7 waterproof body washable, no safety hazards. It can withstand the watering of the water column, and can be cleaned under running water with confidence, and the fuselage will not be short-circuited. 3. The built-in 2000mAh lithium battery can last for 200 days after one charge. It is portable and storage for going out and playing, which is hygienic and healthy. A full charge can be used for 200 days, and it can only be charged twice a year. (calculated by brushing your teeth twice a day, 2 minutes each time you brush your teeth.) Q5: What can we do for you? A5: Ximalong can provide you with solutions for oral products, and can bring you a full range of quality assurance, the first time inquiry response, after-sales response (customer service team on call, after-sales team), one-year warranty.can provide you with solutions for oral products, and can bring you a full range of quality assurance, the first time inquiry response, after-sales response (customer service team on call, after-sales team), one-year warranty. Contact Us Our Mail address: PS: XIMALONG