Product Description Certifications FAQ Q1: Are you a trading company or manufacturer ? A1: We are a manufacturer with more than 500 employees and our own sales department. Q2:What is your company's way of customization? 1.New product development and design: a new idea of customers, from our drawing design to 3D modeling, mold design, mold production, finished product sample, etc., one- stop to complete the design and development to mass production. 2. Personalized customization:( Based on the company's mature plan of 20,000 sets, the size, section number, color, LOGO can be customized, free of mold cost,) fast customization. New products customized in any way can be free to use more than 160 patents of the company, all through the professional equipment of the whole project testing, to ensure quality. Q3:Is the mold of your company also designed and processed by yourself? A3:Yes, there are 16 R&D and design engineers with more than 10 years of experience in the mold department of our company, who can independently complete the process from mold design to mold making. Q4: How long is your delivery time ? A4: Generally, it is 5-10 days if the goods are in stock; or it needs 25-35 days if it's out of stock.It depends on the quantity. Q5: Do you provide samples ? Is it free or extra ? A5: Yes, we could offer the sample for free charge with 2pc/item, but do not pay the freight. Q6: What's your terms of payment ? A6: Payment<=2000USD, 100% in advance. Payment>=2000USD, 30% T/T in advance, 70% balance before shipment. Q7: Could you please tell me which parts your company mainly produces? A: Our products are mainly divided into three categories: 1. Luggage accessories: trolley handle, universal wheel, directional wheel, grip handle, lock, plastic buckle, hardware etc... 2. Aluminum products: aluminum extrusion, aluminum profile, Welding frame etc... 3. Plastic products:Enclosure for small electrical appliances etc.. Q8:Is your company's mold also designed and processed by yourself? A:Yes, there are 16 R&D and design engineers with more than 10 years of experience in the mold department of our company, who can independently complete the process from mold design to mold making. Q9:What is the tonnage of your injection molding machine? A:Our company has 58 injection molding machines ranging from 80 tonnage to 1500 tonnage with the maximum injection size of 150CM Q10:What are the main materials of your products? A:The main materials of our products are ABS engineering plastic PP TPU PE aluminum magnesium pipe zinc alloy etc.