FAQ Q1.Are you a direct manufacturer?DEM or ODM is welcome? A:Yes,we are an experienced manufacturer with over 20 years experience.From design to production are all professing in-house.OEM and ODM are accepted. Q2.Do you have free sample? A:Yes, just need to pay the shipping fee. Q3.What about the time of delivery? A:For samples, we usually send them within 3 days after receiving your remittance. You will receive them by international express within A week. Bulk order about 5-10 days; OEM and ODM orders around 15-25 days; RTS (Direct online order) about less than 500 pieces: 7 days; Less than 500:14 days Q4:What's your warranty? If any broken, what I will do? A:1year warranty for most of our products. During warranty time, if there is any quality problem,we will arrange the new replacement to you. Q5.How do you ship the goods and how long does it take arrive? A:For samples:We usually ship by DHL UPS FedEx or TNT.It takes about 3-5 days . For cargo:you can ship by sea or airline service as your needs. Q6:What kinds of payment terms do you accept? A:T/T D/P D/A/Money Gram /Credit Card /PayPal /Western Union /Escow Q7.Do you have any MOQ limit? A:Our MOQ is 1 Pcs, under neutral gif box MOQ for OEM is 500PCS. Q8. Can I print my logo on products and packages? A:Yes, you can.we support OEM and ODM orders. We have a dedicated OEM and ODM team, the minimum order quantity of customized products is 500 pieces, customized packaging 1000 pieces. Please provide more details to negotiate with us. Q9.Can you accept Small QTY with mixed items? A:Yes, mixed items order is acceptable.We are one stop factory.Buyers can get full range of nice sex products directly from us. Q10.How about quality control of your factory? A:From raw materals to finished products, we have 6 IPQC to ensure the quality of products through professional testing equipment and ISO9001 system.