Q: How to install and run the laser cutting machine?
A: Our technician have installed the machine before shipping. For some small parts installation, we will send detail training video, user's manual along with the machine. 95% customers can learn by themselves.
Q:How can I do if the laser cutting machine goes wrong?
A: If confronted with such problems, please contact us asap and do not try fix the machine by yourself or someone else. We will response within 24 hours as quick as we can to solve it for you.
Q: Are you factory or trading company?
A: We are an OEM factory with many experience.
Q: What's your MOQ?
A: We don't have MOQ. No matter 1set order or 100sets order, we will give you support with our heart and soul.
Q: How do your factory do regarding quality control?
A: Quality is priority. Each OREE laser machine will be tested by 24 items. After all the 24 items passed, then our QC do 48~72 hours reliability test.