Frequently Asked Questions

1. Are you a manufacturer or trading company?

Ningbo Steel Bolt Co., Ltd is a manufacturer of fasteners with years of experience in producing Bolts, Nuts, Threaded Rods, and Washers in Ningbo, China.

2. Do you provide OEM/ODM services?

Yes, Ningbo Steel Bolt Co., Ltd accepts OEM/ODM orders.

3. How do you guarantee quality?

We have strict quality control measures in place, following the ISO9001 quality management system, ensuring that all products are 100% qualified with a lifetime warranty.

4. How can I trust you?

Ningbo Steel Bolt Co., Ltd is a reputable fasteners factory in China, recognized as a Gold member on *** and Made in China. We have credit guarantees from *** Group for secure transactions.

5. What about your pricing?

We offer high-quality products at reasonable prices. Contact us for a quote, and we will provide pricing promptly.

6. How do you control quality?

Our QC team inspects every production link for each batch of goods. We provide MTC and mill certificates upon completion.

7. Do you provide free samples?

New customers can request free samples for standard fasteners, with express charges covered by the client. Returning customers receive free samples with express charges covered by us.

8. Do you accept small orders?

Yes, we accept orders of any size and keep a variety of fasteners in stock. We can also produce custom orders quickly.

9. What is your delivery time?

If items are in stock, we can deliver within 15 days. For larger quantities, delivery may take 25-35 days.

10. How do you pack your products?

Our standard packing is 20-25kg per carton, with 36 or 48 cartons per pallet. Customized packaging with logos is available upon request.

11. What are your payment terms?

We accept T/T, L/C, and D/P for general orders, and Paypal and Western Union for small or sample orders.