Frequently Asked Questions

1. Are you a manufacturer or trading company?

Ningbo Steel Bolt Co., Ltd is a manufacturer of fasteners with extensive experience in producing Bolts, Nuts, Threaded Rods, and Washers in Ningbo, China.

2. Do you provide OEM/ODM services?

Yes, Ningbo Steel Bolt Co., Ltd accepts OEM/ODM orders.

3. How do you guarantee quality?

We maintain strict quality control measures from raw materials to finished products, following the ISO9001 quality management system. All our products are 100% qualified and come with a lifetime warranty.

4. How can I trust you?

Ningbo Steel Bolt Co., Ltd is a reputable fasteners factory in China with years of experience. We are a Gold member of *** and Made in China, with credit guarantees from *** Group.

5. What about your pricing?

We offer high-quality products at competitive prices. Contact us for a quote tailored to your needs.

6. How do you ensure quality control?

Our QC team inspects every production link for each batch of goods. We provide MTC and mill certificates upon completion of the order.

7. Do you provide free samples?

New customers can receive free samples of standard fasteners, with express charges covered by the client. Returning customers receive free samples with express charges covered by us.

8. Do you accept small orders?

Yes, we accept orders of any size and maintain a stock of various fasteners. We can also produce custom orders quickly.

9. What is your delivery time?

If the goods are in stock, we can deliver within 15 days. For larger quantities, delivery may take 25-35 days.

10. How do you pack your products?

Our standard packing is 20-25kg per carton, with 36 or 48 cartons per pallet. Customized packaging with logos is available upon request.

11. What payment methods do you accept?

We accept T/T, L/C, and D/P for general orders, as well as PayPal and Western Union for small or sample orders.