Frequently Asked Questions

1. Are you a manufacturer or trading company?

Ningbo Steel Bolt Co., Ltd is a manufacturer of fasteners with extensive experience in producing Bolts, Nuts, Threaded Rods, and Washers in Ningbo, China.

2. Do you provide OEM/ODM services?

Yes, Ningbo Steel Bolt Co., Ltd accepts OEM/ODM orders.

3. How do you guarantee quality?

We maintain strict quality control measures from raw materials to finished products, following the ISO9001 quality management system. All our products are 100% qualified and come with a lifetime warranty.

4. How can I trust you?

As a reputable fasteners factory in China with years of experience, Ningbo Steel Bolt Co., Ltd is a Gold member of *** and Made in China, backed by credit guarantees from *** Group.

5. What about your pricing?

We offer high-quality products at competitive prices. Contact us for a quote tailored to your needs.

6. How do you ensure quality control?

Our QC team inspects every production link for each batch of goods. We provide MTC and mill certificates upon completion.

7. Do you provide free samples?

New customers can receive free samples of standard fasteners, with express charges covered by the client. Returning customers receive free samples with express charges covered by us.

8. Do you accept small orders?

Yes, we accept orders of any size and maintain stock for various fasteners. Customized orders are also welcome.

9. What is your delivery time?

For in-stock items, we can deliver within 15 days. Larger orders may take 25-35 days for 1-2 containers.

10. How do you pack your products?

Our standard packing is 20-25kg per carton, with 36 or 48 cartons per pallet. Customized packaging with logos is available upon request.

11. What are your accepted payment methods?

We accept T/T, L/C, and D/P for general orders, as well as Paypal and Western Union for small or sample orders.