Frequently Asked Questions

1. Are you a manufacturer or trading company?

Ningbo Steel Bolt Co., Ltd is a manufacturer of fasteners with years of experience in producing Bolts, Nuts, Threaded Rods, and Washers in Ningbo, China.

2. Do you provide OEM/ODM services?

Yes, Ningbo Steel Bolt Co., Ltd accepts OEM/ODM orders.

3. How do you guarantee quality?

We have strict quality control processes in place, following the ISO9001 quality management system, ensuring that all our products are 100% qualified and come with a lifetime warranty.

4. How can I trust you?

Ningbo Steel Bolt Co., Ltd is a reputable fasteners factory in China, with a Gold membership on *** and Made in China. We have credit guarantees from *** Group, making it safe to place orders directly through ***.

5. What about your pricing?

We offer high-quality products at reasonable prices. Contact us for a quote, and we will provide you with pricing promptly.

6. How do you control quality?

Our QC team inspects every production link for each batch of goods. We also provide Material Test Certificates and mill certificates upon completion of the goods.

7. Do you provide free samples?

For new customers, we offer free samples of standard fasteners, with clients covering the express charges. Returning customers receive free samples with express charges covered by us.

8. Do you accept small orders?

Yes, we accept orders of any size. We maintain a large stock of various fasteners and can produce them quickly to meet your needs.

9. What is your delivery time?

If the goods are in stock, we can deliver within 15 days. For larger quantities, delivery may take 25-35 days.

10. How do you pack your products?

Our standard packing is 20-25kg per carton, with 36 or 48 cartons per pallet. We can also customize cartons with logos or according to customer requirements.

11. What payment methods do you accept?

We accept T/T, L/C, and D/P for general orders, as well as PayPal and Western Union for small or sample orders.