1.When will you ship the machine?
normally 15-30 working days .
2.How can I buy this machine?
first talk all details of machines with our sales person, then talked about the price, and choose most economic transportation way.
then you can choose the payment terms Trade assurance/TT/Escrow/Western Union etc.
after we gettting the deposit, we start to produce the machine.
last, packing and shipping the machine for you.
3.How do you guarantee that we can receive the goods ordered?
we are a legal company supervised by the goverment and also the Alibaba company as well as the third parties, what is more important, honesty and trustworthiness are our basic principle. Please trust us that we will offer the best to our clients.
4.Can the motor work with our local power supply?
when you place the order, you could tell us the power supply available to your country .If our standard motor can not work with it, we would modify it for you, maybe it will occurs a few extra cost.
5.What is your after-sale service?
Usually, for the simple machines, we supply the online instruction service, if it is during the warranty period(one year), we supply the replaceable parts for free charge, if it is our of the date, we will charge for cost price. for complicated machines, we would send our engineers to repair the machine, and fees should be undertook by the buyer.