How we pack:
Exhibitions
Project case:
FAQ
Q1. Are you the factory or trading company?
A: We are the factory direct sale, provide factory price and good after sale service.
Q2: How long is your Warranty?
A: 3-5 years from the manufacturing date.
Q3. Can I have a sample order for led light?
A: Yes, we welcome the sample order to test and check quality. Mixed samples are also acceptable.
Q4. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available, and 100pcs for mass order.
Q5. What about the lead time?
A:Sample takes 3-5 days, mass production time needs 3-4 weeks.
Q6. How do you ship the samples and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Airline and sea shipping are also optional.
Q7. Do you provide lighting design service?
Yes, if you are handling projects, We provide a full set of services from products selection, lighting design, wiring layout, manufacturing , export, installlation, maintance.
Q8. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q9: Packaging
A: Neutral brown box, customized box is welcomed.