FAQ
Q1: Are you a factory?
A1: Yes. We are professional beauty and hairdressing products factory. Our factory was founded in 2002 and our products are hot sold all over the world with trustworthy quality and competitive price.
Q2: What is your best price for this product?
A2: The price is negotiable. It can change according to your quantity or package. When you are making an inquiry, please let us know the quantity you want.
Q3: What's the shipping way?
A3: Our products could be shipped by Sea, by air, and by express. which methods to be used is based on the weight and size of the package and with consideration of customer's requirements. Or if you have your own freight forwarder, it's okay
Q4: Can I have my own design?
A4: Yes, Of course. We supply OEM/ODM service: Customized case logo, customized package, customized manual, etc. We can make your ideas workable!
Q5: What about the cooperation process?
A5: Confirm details of the order, pay the deposit, arrange production, pay the balance, shipment.
Q6: Are your products available in stock?
A6: Yes, we have most of the products in stock, and we will send the goods to our warehouse after the order is placed and the payment is made.
Q7: What is the packaging?
A7: Generally, it is a blank OPP bag or a carton. Of course, the packaging can also be customized according to your requirements. Contact us for more details.
Q8: How to Solve the quality problem after sales?
A8: Please help take photos /videos of the problem immediately when you get goods, we would send you replacements in the next order or refund after our evaluation.
If any other questions, please contact us ( ^_^ )
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