Business Type: Manufacturer/Factory & Trading Company
Wenzhou, Zhejiang, China
Q1: Are you a factory or trading company?
A: We are Factory with more than 20 years of product experience
Q2: Where is your factory located? can I visit there?
A: Our factory located in Wenzhou Zhejiang Province, just please mail us when you have the visit plan, We will confirm the schedule with you
Q3: How can I find the most appropriated machine for my material?
A: You can tell us the parameters of your material,
Raw width of the material:
The thickness of the material:
Slitting width of the material:
Inner core diameter:
then we can recommend you the most suitable machine for you.
Q4: Will you teach me to operate the machine?
A: First ,our machine is stable and easy to operate by one man , what you do is just learn some basic things like loading the jumbo roll paper, start the machine and cutting the paper. And we will sent you manual and video, we suggest you to come to visit our factory to learn more thing by yourself
Q5: What`s your after-service?
A:1 Year Warranty for the machine, if there is something goes wrong, you can call us , video-chat, email us.And we will give solutions within 36 hrs.Our engineer also can be distributed to overseas as you required.
Q6: if the machine's spare parts broken, what can you do for me?
A:We will give you the spare parts which is vulnerable, and some critical parts like gearbox, our quality is good, in case it broken within one year, we will send you for free.