China Homemade High Quality Wall Mounted Home electric Water Heater

FAQ:

Q: Do you accept OEM/ODM?
A: Yes. OEM/ODM are welcomed.       

Q: How many years of production experience does your company have?
A: 6 years, experienced in electric water heater developing and manufacturing.       


Q: Do you provide samples for free?
A: Yes, samples less than 2 pieces are free of charge. Buyer need to pay for courier cost.       


Q:Are there 24-hour customers online to answer questions at any time?
A: Yes, immediate message please contact with us on WhatsApp, email will be replied during work-time.       

Q: Is it possible to deliver fast (or how many days to guarantee delivery, delivery deadline)?
A: Yes, we have 2-3 ready-to-ship models in neutral packing, delivery time 5-7 days. Regular order takes 25-30 days.       



Q: Are there any different advantages in logistics and transportation?
A: We offer shipment by sea, by air or courier. For ASEAN countries, we have DTD services with custom clearance for buyers who don't have experiences of import.       


Q: What are the after-sales services?
A: We provide videos of installation, instructions of repairment. 1% free spare parts and free replacement with next order for the goods in warranty.       


Q:Other advantages of the company that you think buyers will consider when making purchasing
decisions?
A: Ready-to-ship policy for wholesalers, dealers. Professional team in research and development helping customer design their own models. Fast responding to customers' queries.        


Q: Does the product accept customized services, and what aspects can be customized? (such as color, shape, size, etc.;)
A: "Yes, We welcome OEM/ODM order. For color combination, rated voltage and rated power, can be done immediately after order. For shape, design or features, we can help customer to
make the molds and develop for it."       


Q: Do you accept small orders (or what is the MOQ, etc.)?
A: Ready-to-ship models >5 pieces, OEM/ODM >200 pieces       
 

Q: Is there any warranty service (or how long is the warranty period)?
A: Yes, our warranty policy is one year from the date of sale.        


Q: What are the characteristics of the material of this product? (such as food grade or high precision or high quality stainless steel or child-friendly material, etc.)
A: Our product is made of original ABS or PP material, decorated with colorful glass panel and touch control features.       


Q: What are the distinctive functions and features of this product? (Please describe in the shortest words, such as: strong water absorption, corrosion resistance, etc.;)
A: High performance cost ratio, durable quality, smart features in operation and safety.       


Q: What are the application fields of this product, or what are the uses?
A: Plumbing: Shower, bath, kitchen hot water, central hot water system./ Commercial hot water system for motel or guesthouse./ Home furnishing, home appliances purchasing.       


Q: Is it in stock, can it be wholesaled?
A: Yes, specific models we have stock ready to ship, please consult our sales team.       

Q: Are there used products for sale?
A: No, all goods are newly made for each customers.       

Q:What other product advantages do you think buyers will consider when making purchasing decisions? (The same can be described in the shortest words ;)
A: Unique design, reliable quality, more features.


1. High strength ABS splash proof casing
2. Compact size and unlimited supply hot water
3. Easy installation and operation
4. automatic thermostat. constant temperature
5. Auto memory function
6. LED digital display
7. Overheat & dry-heating protection
8. Built-in pressure relief valve to prevent explosion
9. Fault auto-detection function