Frequently Asked Questions

1. Are you a manufacturer or trading company?

Ningbo Steel Bolt Co., Ltd is a manufacturer of fasteners with years of experience in producing Bolts, Nuts, Threaded Rods, and Washers in Ningbo, China.

2. Do you provide OEM/ODM services?

Yes, Ningbo Steel Bolt Co., Ltd accepts OEM/ODM orders.

3. How do you guarantee quality?

We have strict quality control measures in place, following the ISO9001 quality management system from raw materials to finished products. We ensure that all products are 100% qualified and offer a lifetime warranty.

4. How can I trust your products?

Ningbo Steel Bolt Co., Ltd is a reputable fasteners factory in China with a Gold membership on *** and Made in China. We have credit guarantees from *** Group, and you can place orders directly through ***.

5. What about your pricing?

We offer high-quality products at competitive prices. Please inquire for a quote, and we will provide pricing promptly.

6. How do you control quality?

Our QC team inspects every production link for each batch of goods. We can also provide Material Test Certificates and mill certificates upon completion of the goods.

7. Do you provide free samples?

For new customers, we offer free samples of standard fasteners, with clients covering the express charges. Returning customers receive free samples with express charges covered by us.

8. Do you accept small orders?

Yes, we accept orders of any size and keep a large stock of various fasteners. We can also produce fasteners quickly to meet your needs.

9. What is your delivery time?

If the goods are in stock, we can deliver within 15 days. For larger quantities, delivery may take 25-35 days.

10. How do you pack your products?

Our standard packing is 20-25kg per carton, with 36 or 48 cartons per pallet. We can also customize cartons with logos or according to customer requirements.

11. What payment methods do you accept?

We accept T/T, L/C, and D/P for general orders, as well as PayPal and Western Union for small or sample orders.