Cannbro Wholesale Disposable Rechargeable Thick Oil Ceramic Wax Mod Type C Pod Puff Custom White Label 1ml Empty Tank Cartridge Vape Pen Vaporizer

How about the Shipping & Delivery?

1. Shipment methods: Supporting UPS, DHL, FedEx, TNT, EMS, Air Express, etc.
2. Delivery time: depending on the destination and shipping ways
3. Shipping rate: depending on the current situation.
4. Please note that some remote places will take longer time.
3. Any import charges or fees are the buyer's responsibility.

Can I get a sample before ordering in bulk?
Yes, we welcome sample orders to test and check quality.

What about the lead time?
Normally, sample needs 3-5 days, mass production time needs 3-4 weeks for formal orders, and details need to be confirmed based on each order.

How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 12-15 days to arrive.

How to proceed with paying an order for products?
1. let us know your requirements or application.
2. We quote according to your requirements or our suggestions.
3. Customer confirms the details and pays for the order.
4. We arrange the production.

Is it OK to print my logo on products?
Yes. Please inform us formally before our production and confirm the design first based on our sample.

Do you offer guarantee for the products?
Yes, we offer 1 year warranty on our products.

How to deal with the faulty?
Firstly, Our products are produced in a strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new ones with new orders for small quantities. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to the real situation.

Do you have any certificates?
Yes, all our products have passed CE, RoHS, and FCC certificate.