Packaging and Shipping

Packing:25 kg bag

Delivery: by air, by sea


 

1. ≤50kg, Express delivery recommended, usually called as DDU service;
2. ≤500kg,Air shipping recommended, usually called as CIF service;
3. >500kg, sea shipping recommended, usually called as FOB, CFR, or CIF service;
4. For high value products, please select air shipping and express delivery for safety.

FAQ:
Q1:Are you Support DDP?
A: Yes, we can delivery by special line, DDP, Please don't worry about customs clearance and customs duties.
Q2:Are you a manufacturer?
A: Yes, we are factory located in Hebei province.
Q3:Do you accept sample orders?
A: Yes,we welcome sample orders to test and check our product quality. Your reliance is the first step of our cooperation.
Q4: What kind terms of payment can be accepted?
A: We'd like to accept T/T, West Union, L/C, Money Gram,Paypal.
Q5: Which information in the inquiry you should send us?
A: Chemical name/ CAS No./exact quantity/ usage or field/destination port/other special requirements.
Q6: Is there any discount?
A: Yes. The price is negotiable. It depend on your qty.
Q7:How long does it take to the goods arrived?
A:Depending on your location, For small order, please expect 5-7 days by DHL,UPS,TNT, FEDEX, EMS. For mass order, please allow 5-8 days by Air, 20-35 days by Sea.
Q8:How do you treat quality complaint?
A: First of all,our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us,  we will send you free goods for replacement or refund your loss.