Q1: How to choose a right battery?
A1:Your Information of Battery Working Situation is the Key, we reply the best solution for you.
Q2: How about the delivery time?
A2: sample available ready to ship; 15-20 days for bulk order.
Q3: What is the warranty of lithium battery?
A3: 3 years warranty on.
Q4: How to solve the technical problem?
A4: 24 hours after-service consultancy just for you and to make your problem to solve easily.
Q5: How To Ask for support if products failure in warranty?
A5: 1. Email us about PI number, serial number,Product S/N number, show us more details such as: pictures, your testing report or video, if it is the quality problem of product itself, we will resend a new one. 2. we will submit your case to our local team in Singarpore or LA, and solve it in 24 hours.
Q6:Can the Jumpi jumpstart any car battery?
A6:Jumpi can start gasoline cars of 3.0 L engines or below. The current version of Jumpi cannot jump diesel engines but we are working on that!
Q7:How many jumps does the Jumpi have?
A7:Up to 10 jumps on a full charge.
Q8:How does the Jumpi charge?
A8:The Jumpi is charged via a universal USB C cable.
Q9:Can I charge this with a cigarette / car charger?
A9:Yes, the Jumpi's battery is like any regular power bank and can be charged via even lower power output outlets!
Q10:How does this work on pet hair:
A10:Jumpi's suction is strong and is very effective with pet hair!
Q11:Does Jumpi work with wet or liquids:
A11:Yes it does work with wet or liquid items! Jumpi's no-bag system makes it very easy to suck up all manner of detritus and then clean up afterwards.