FAQ
1. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
2.what can you buy from us?
WOOD DOOR,STEEL DOOR,CABINET
3. why should you buy from us not from other suppliers?
as an experienced manufacturer and trading company has provided services to thousands of projects in hundreds of countries all over the world. We have professional technology which can solve most problems we met in projects.
4. Can we visit your factory?
Sure,warmly welcome to visit us. We can arrange pick up.
5: What will be the delivery time?
Normally is 30-40 days after order confirmed by both parties.
6. What service can you provide?
We have customized service and after-sale service.We can produce according to your requirments.We will give your refund or replacement if there is quality problem about our products.
7. How can you guarantee your products quality?And the warranty time?
We have QC department who is responsible for each point quality from raw material to finished products.Our warranty time is 1 years.
8: What's the payment terms:
TT or Cash or LC
9. What service can you provide?
We have customized service and after-sale service.We can produce according to your requirments.We will give your refund or replacement if there is quality problem about our products.
10. How can you guarantee your products quality?And the warranty time?
We have QC department who is responsible for each point quality from raw material to finished products.Our warranty time is 1 years.
11,Can I customize my own design?
Answer: We can make with any design, you can choose from our catalogue, or can send us design your needed.
12,How can I know your price?
Answer:We do custom as your request,so the price is depend on your specific requirements.It is best to provide the following information to help us quote you accurately.
(1)Show us the design, size and quantity you want.
(2)Choose the types of wood material that we provide,there is a price for each types of material.
(3)Choose the types of internal structure of a door,we can do solid wood door, solid wood composite door,full solid wood
door,hollow door.
(4)Your other requirements.
13,Can I ship all my project item together?
Answer:Yes we do offer the customization on door, window and kitchen cabinet. please be free to send us your house plan, we would quote and customize those for you and ship all together, saves your shipping costs and time, eventually saving from your whole
purchase.
14,What size of door do you make?
Answer: we make to any size of the door, but the often size have 28/30/32/60/72 inches, and any size can be customized.
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