Q1: How about the samples?
Yes, certainly. We will provide the existing samples, Sample fee is refundable when you make an order from us.
We usually send samples by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be convenient for both of us. If you don't have a relevant account, we will immediately create a link on alibaba and send you at the meantime
Q2:How long is the sample lead time?
We could arrange the existing samples express delivery immediately, it will only takes 3-7 days into your hand.
Q3: Can I customize my logo or any redesign the products?
Yes, of course. For OEM special samples requirement, we will need 20-40days for sample production time.We have our own design team. We will do the creation in your requirement too.
Q 4:What about the warranty?
We are very confident in our products, and we check every single piece and pack them very well, so usually you will receive your order in good condition. But to avoid any subsequent trouble regarding quality issue, we suggest that you check the glasses or Frames once you receive them, and let us know the details if there is any damaged ones, so that we can deal with it accordingly.
Q5:What are the certifications do you have?
A:We have CE,SGS certifications. As you can see, our company has a strong competitives and great qualified in our business area. We aim to provide the best quality and services to all global clients.
Q 6:Could I put my own logo on the glasses and watch for small order?Do it need extra cost ?
Yes,customer's logo for small order if that model is available, Logo is made by laser engraving for sunglasses, also can be made by metal logo.You can ask us to mail logo laser engraving sample to check.Yes, the cost depend on different quantity of small order.
Q7: What is the Delivery Time?
A: 20-60 days after receiving deposit.
Q8: What's your payment term?
A: T/T,L/C at sight,Western Union,etc.
Q9: May I visit your factory?
A: Sure,welcome any time. We can also pick you up at airport or station.