1.Q: What's your minimum order quantity?
A: 500pcs per style per colour.
2.Q: Can we mix color or style in 1000pcs?
A: It will depend on your designs, we can accept mix 2 colors or 2 styles in 1000pcs when your design is simple.
3.Q: What's your turnaround time?
A: Sample time:3-5 days after order confirmed, we can complete mass production within 30 days after sample approval.
4.Q: What's your packing? Can you pack the hats as per my requirement?
A: We will pack 25pcs hats into one polybag then into one inner box,6 inner boxes into one carton, or as per buyer's request.
5.Q: What's your payment terms?
A: We can accept the payment by Bank tranfer/L/C/Western Union.
6.Q: If we place a big quantity, will the price be lower?
A: Yes, the more quantity, the more price cheaper.
7.Q: Which shipping method you use?
A: We will ship the hats by sea or by air or by express, also provide door to door service.
8.Q: If the hats have some problem in quality after we received them, how can we get the after sale protection?
A: We will remake the products for you if it has the problem in quality.
9.Q: What's your procedure of order:
A: After order confirmed, we will make the sample, and then take some clear sample photos with different angles for your approval or send the sample by express company for your approval; after sample approval, we will start the mass production.
10:Q: What kinds of materials do you have?
A: The options of material are cotton/polyester/acrylic/wool/ottoman/nylon/suede/corduroy ect.
11.Q: Can we get a sample first before mass production?
A: Usually, we make the sample after order confirmed, and then take some clear sample photos with different angles for your approval or send the sample by express company for your approval before mass production. If you still need the sample first, we can discuss the details by email.