Product Description
The trichome separator is a solvent-free separation device that uses mechanical separation technology to separate cannabinoids and substituted olefinic trichomes from biomass to produce ice water hash.
Influences:
The bottom driving paddle is combined with the unique shape of the water tank to generate cross-flow turbulence, thereby generating strong stirring power. Without plant particle pollution, the trichomes are quickly separated from the plants, and the trichomes are suspended in the water in the form of insoluble solids. Once this slurry-like mixture of water and wool is separated from the remaining biomass, it can be easily filtered, separated, collected and dried to obtain a replacement hash.Use:
Used in the solvent-free extraction Advantage:
1. It can be extracted without solvent.
2. Can produce countercurrent vortex.
3. With interlayer, it can be connected with refrigeration pump or vacuum insulation, which can reduce ice consumption.
4. It can be set for forward rotation, reverse rotation, timing and other functions.
5. PLC control, one-key start, easy and convenient.
6. Efficient production capacity.
7. The sink is made of food-grade stainless steel and is easy to clean.
8. Set up moving wheels to facilitate changing the placement location.
Package product:
1. Refrigeration pump, DLSB 100L-10ºC.
2. Stainless steel liquid storage tank, 100L.
3. Hash filter bag, 8 layers.
4. Water pump, 3 tons.
5. Ice maker, 50kg ice making capacity.
Product Parameters
| Modle |
TS-50 |
TS-75 |
| Capacity |
190L |
285L |
| Maximum throughput |
14kg |
21kg |
| interlayer volume |
30L |
47L |
| Cooling area |
0.9m2 |
1.35m2 |
| Rotary Speed |
200-800rpm |
200-800rpm |
| Power |
1.1KW |
1.1KW |
| Operating temperature |
-20~100ºC |
-20~100ºC |
| Material |
304 |
304 |
| Dimension |
1500mm*827mm*1360mm |
1700mm*1027mm*1360mm |
| Package dimensions |
990mm*920mm*1535mm |
1190mm*1120mm*1535mm |
| Gross Weight |
400kg |
600kg |
Frequently Asked Questions (FAQ):
1. How long is the lead time for a single unit?
30 days under normal conditions.
2. Can all supporting equipment be provided?
Refrigeration pump, stainless steel storage tank, hash filter bag, water pump, ice maker.
3. Which equipment voltage can be provided?
220V / 50Hz-1P, 220V / 60Hz-1P, 380V / 50Hz-3P, 220V / 60Hz-3P, etc.
4. In addition to 50 gallons and 75 gallons, are there other specifications available?
Only these two models are provided for the time being.
Can equipment made of 5.316 material be provided?
can.
6. Is it possible to provide equipment without interlayer?
can.
After-sales problem service process:
1. After the sales staff receives the customer's feedback, they will respond to the customer's questions in a timely manner.
1.1 If the sales staff can deal with the problem in time, the customer will propose a solution within 24 hours;
1.2 If the customer's feedback needs to be transferred to the after-sales personnel for processing, the after-sales problem feedback information form will be sent to the after-sales personnel within 24 hours, and the after-sales personnel will formally intervene to deal with the customer's problems.
2. After the after-sales personnel receive the information form, they will ask the salesperson to understand the specific situation of the customer within 24 hours; at the same time, the salesperson is responsible for forming the whatsapp group of customers, after-sales personnel and general manager.
3. After-sales personnel communicate directly with customers through email and whatsapp, learn more about the problems encountered by customers, and make appointments for video call time with customers within 3 working days.
4. Check the product equipment through the first video call and initially confirm the equipment failure, and propose effective solutions.
4.1 If the equipment can be repaired through the simple operation of the customer, the operation plan will be sent to the customer within 24 hours after the video. Wait for the customer to make preparations and make an appointment for the second video call to guide the on-site maintenance work.
4.11 If the equipment is repaired, the after-sales work is completed.
4.12 If the equipment is not repaired, a solution is proposed for the second time. Refer to 4.1 and 4.2 for the process. The equipment is repaired and the after-sales work is completed.
4.2 If the customer needs to ask a repairman for on-site repairs locally, the preparatory work and maintenance process before the on-site repair will be sent to the customer within 24 hours after the video. And when the repairman visits the door, he also conducts a video call with the customer to guide the on-site maintenance work.
4.21 If the equipment is repaired, the after-sales work is completed.
4.22 If the equipment is not repaired, a solution is proposed for the second time. Refer to 4.1 or 4.2 for the process. The equipment is repaired and the after-sales work is completed.
4.3 If the customer needs to replace the parts, the after-sales staff will notify the sales staff to reissue the parts through the Fortis customer management module or Dingding within 12 hours after the video. The salesperson fills in the after-sales problem order form within 24 hours after receiving the information, and informs the customer of the delivery progress at the same time. After the customer receives the accessories, refer to 4.1 or 4.2
4.31 If the equipment is repaired, the after-sales work is completed.
4.32 If the equipment is not repaired, refer to 4.12 or 4.22.
5. After the after-sales service is over, the sales staff sends the after-sales service evaluation form to the customer and invites the customer to evaluate the after-sales work.
Audited Supplier 
Influences:
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