|Item Name||Wholese Luxury Custom Private Label Perfume Soy Wax Scented candle|
|Wax Material||Soybean wax|
|Package||Customized colorbox with sticker|
|Scent||Flower scent/Fruit scent/Wood scent|
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Q1.Can i have a sample of this candle?A: (1)Firstly let us know your requirements .
A: Yes, we welcome sample order to test and check quality. the sample is free
Q2.What about the leading time?
A:Sample needs 3-5 days, mass production time needs 25-35 days for order quantity more than 30000pcs
Q3.How to process the order?
(2)Secondly We quote according to your requirements or our suggestions.
(3)Thirdly customer confirms the samples and places deposit for formal order.
(4)Fourthly We arrange the production.
Q4.Is it possible to have my own logo printing?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q5.How to deal with the fault?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.