1. We provide 15 months trouble-free warranty and online support for all of our machines.
2. When some technical problems,please send detail description,photos or vedio,then our technician will give the resolution accordingly.
3. There are complete English user manuals to guide you easily install ,operate and maintain the printer. It's clear and easy to understand.Company Information
OnePrint Co., Ltd. has engineered and manufactured a complete line of digital printers and offers a total workflow solution for the many applications found in the Sign & Graphics, Textile & Apparel and Industrial markets.
OnePrint is committed to delivering the highest quality products and services to our customers and partners.FAQAre you manufacturer?
We have 10 years of manufacturing and exporting experience.
We are proud to be the first batch of Chinese manufacturers devoted in large format printers. Why OnePrint is 1st choice for large format printers and supplies?
1.Safe trading with 9 years Alibaba gold member.
2.Extremely particular about products quality.
3.Warranty plan can be up to 3 years, with lifetime online support.
4.Availability of a wide range of products to suit almost every need about large format digital printing.How to buy?
Simply contact our sales expert and request for a Proforma Invoice.
The order will be shipped after the invoice get paid.Do you ship internationally?
We ship internationally. With powerful backup of our regular forwarder, we ship to almost every places in the world by sea, air, train, truck and multimodal transport.
Destination can be a port or a specific address.
Contact us to get quote for shipping.How to pay?
Recommended payment method is bank transfer
which usually has not much limitation in most countries.
For small amount, there are some other options : Western Union
, Money Gram
.How is your warranty?
15 months trouble-free warranty.
During warranty period, electric parts are covered with warranty, users send back defective parts and we send the new one for replacement.
Warranty can be up to 3 years if you apply for the warranty extending plan.How is your technical support?
Also, we can remote control your PC via teamviewer to solve some software issue.
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If you have any other questions, please feel free to ask by the following methods
Our sales expert will be very glad to be your service.