Q1: How can I choose a suitable model?
Contact us immediately, we have professional sales staff to guide you to choose, very simple
Q2: I have never used this kind of machine, can I get training?
You can come to our factory to receive free training, we can also send professional engineers to your factory for training and
installation.
Q3: What should I do if there is a problem with the machine during use?
We provide multilingual 24-hour service to solve after-sales problems for you, And the machine is within the warranty period, the
parts are free
Q4:How to arrange the transportation of the machine?
Tell me your city and port, we will provide you with a complete shipping solution.
Q5: Before sending me an inquiry on our fiber laser, it is better for you to provide me the following information
1)Your metal or non-metal material size. Because in our factory, we have different models according to working area.
2)Your materials.
Metal/Acrylic/plywood/MDF?
3)You want to engrave or cut?
If cut, could you tell me your cutting thickness? Because different cutting thickness need different laser laser power.