1) 4 China factories - the largest one in Hunan Province, the middle one in Henan, and the third one in Dongguan mainly produce Solar panels and lithium battery. The oldest factory is in Guangzhou mainly in packing and delivery.
2) 1 oversea Vietnam factory - Mainly in producing SLA battery. The same technology & quality as our China factory.
3) 2 oversea branch office - Locate in Nigeria, United States, Netherlands
4) Certificates - ISO9001, ISO14001, CE, UL, CQC etc.
United States clients look here!!!
* For your small/ emergency order, can get from our California warehouse directly. Fast delivery & well support.
* If you need large quantity, getting from our Vietnam factory will be more competitive. The customs tariff is only 3.5%, very lower than China (28.5%)
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*Packing & Delivery*
Q1: How to choose a right battery?
A1: Tell us your demand, then our sales will recommend a suitable battery to you.
Q2: How about the delivery time?
A2: 7 days for sample; 15 days for bulk order.45days for FCL.
Q3: What is end-of charge voltage of the battery?
A3: When the battery is fully charged, the active material of the lead plates had reached saturation; the battery voltage does not raise anymore, even charge it continuously.
Q4: How to solve the technical problem?
A4: 24 hours after-service consultancy just for you and to make your problem to solve easily.
Q5: How to Ask for Support if products failure in warranty?
A5: 1. Email us about PI number, serial number, Product S/N number, show us more details such as: pictures, your testing report or video, if it is the quality problem of product itself, we will resend a new one in next order. 2. we will submit your case to our after sales department, and solve it in 24 hours.