FAQ:
Q1. What is electric bike?
Electric bike is very similar to regular bikes,also known as e-bike,with ELECTRIC SYSTEM include brake lever,display,battery,motor,controller and pas sensor.
Q2. Are you exact electric bike manufacturer?
Yes,our factory is located in Jinhua city, Zhejiang Province with convenient trasportation for delivery.
Q3. What type of electric bike do I need?
We have three series (City,Mountain and Folding) covers all range of consumers.You can choose the electric bike according to your taste or make a private customization.
Q4. Can I choose the colors for my bike?
Yes! Customize your ride online according to your personal style, we have seen all sorts of color combinations! Please contact us.
Q5. How about sample electric bike?
Sample is the most intuitive first impression to customers.It is very important to your and us.
If you do not have plan to visit company in a short time,and you are not sure about the product quality and the reliability of P&E vehicle. Purchase a sample in advance is a wise practice,this is one advice P&E to you.
Q6. Can you ship to my country? How much and how long?
We can ship to all the countries around the world via Express,Sea,Air.The shipping charge and time depend on your country,shipping company,shipping line and the size & weight of the package.
Q7. How can I make sure the order is in producing/shipping?
We provide the ORDER TRACKING SYSTEM on our website. You will get a tracking number after order been placed succeed.
Q8. What is the payment?
Sample order and order less than 10pcs, 100% T/T in advance,estimate date 10-15days.
Bulk order,30% deposit in advance, balance see B/L copy, estimate date 25-35days.
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