Q1. Are you Manufacturer or trading company?
A: We are manufacturer for faucets for more than 35 years. Also, our mature supply chain can help you find out other sanitary ware products.
Q2. What's the MOQ?
A: Our MOQ is 100pcs for chrome color and 200pcs for other colors. Also, we accept less quantity at the beginning of our cooperation so that you can test our product quality before placing order.
Q3. What kind of cartridge are you using? And how about their life time?
A: For standard we use yaoli cartridge, if requested, Sedal,Wanhai or Hent cartridge and other brand are avaible, cartridge lifetime is 500,000 times.
Q4. What kind of product certificate does your factory have?
A: We have CE, ACS, WRAS, KC,KS, DVGW
Q5. How about the delivery time?
A:Our delivery time is 35-45 days after we receive your deposit payment.
Q6. What's your guarantee period?
A: We give 5 years guarantee for our products. If any quality problems on our side, we will send you the relevant replacement.
Q7: How can I get a sample?
A:If we have the sample in stock, we can send you anytime, but if the sample is not available in stock, we need to prepare for it.: 1/ For sample delivery time: general we need about 7-10days 2/ For how to send the sample:you can choose DHL, FEDEX or TNT or other available courier. 3/ For sample paymentt, Western Union or Paypal are both acceptable. You can also transfer directly to our company account.
Q8: Can you produce according to customers' design?
A:Sure, we have our own professional R&D team to support you, OEM & ODM are both welcome.
Q9: Can you print our logo/brand on the product?
A: Sure, we can laser print customer's logo on the product with the permission from customers.Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.
Q10. What's your main market?
A: Our main market is in Europe, we also export to South America, Middle east, Asia and Africa. Q11. What about your production capacity? We have a Full production line including Casting Line, Machining Line, Polishing Line and Assembling line. We can manufacture products up to 100,000 pcs per month.