Shijiazhuang, Hebei, China
Business Type: Manufacturer/Factory, Trading Company
Quantity(Sets) | 1 - 1 | 2 - 100 | 101 - 1000 | >1000 |
Est. Time(days) | 3 | 7 | 15 | To be negotiated |
Q1. What about the lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 100 pieces.
Q2. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
Q3. Is it OK to print my logo on the pump product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q4: Do you offer a guarantee for the products?
A: Yes, we offer 1 years warranty on our products.
Q5: How to deal with the faulty?
A: Firstly, Our products are produced in a strict quality control system and the defective rate will be less than 0.2%.
Second, during the guarantee period, we will send new lights with new orders for small quantities. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to the real situation.