Loading: 20ft Payment T/T, L/C, Western Union(30% is the deposit, and 70% must be paid before delivery) Delivery 7-15 days after receiving the deposit Packing Stretch films+ wrapping paper+ bubble pack+ wood frame Technicians: We will test every equipment before delivery, to make sure it works well. After-sale service: Half year warranty for key component, during the time, we will send new parts to change yours, and show you how to install and how to mend, Over the warranty period, if you need help, we will sincerely provide professional knowledge to solve the questions for you Any question, pls feel free to contact us at any time. Looking forward to hearing from you. Newcastle Amusement Inc. Tel:86 20 86282085 Website:newcastleamusement.en.made-in-china.com http://newcastleamusement.en.made-in-china.com/