5. Warranty: · 12 months warranty after delivery. · Professional after-sales department to provide 24/7 technical support, all complaints should be replied within 24 hours. · Over 10 engineers available to service machinery overseas. · Free spare parts replacement within warranty period. · Beyond guarantee period, we will charge market price for spare parts.
6. Why choose us? · So far, we have exported ice machines to 150 countries in the world. · Excellent Brand of Chinese Ice Machine Industry. · The Drafting Committee of National Ice Machine Industry Standard. · Produce & Academic Research Strategy Cooperating Partner with Tsinghua University. · Independent after-sales department, 8 engineers are ready to service abroad.
How to choose a true manufacturer among hundreds of suppliers? Step 1: A good supplier should be at least 5 years history and have export/import business at least 3 years. We are 6 year gold supplier in alibaba and specialized in ice machine export since 2004.
Step 2: Request your suppliers to provide their certification of corresponding machines such as CE, ISO9001, UL and so on, it will help you tell that they are true manufacturer, trading company or SOHO.
Step 3: Ask supplier to provide more pictures about their factory and products with their company logo on it. Don't define a manufacturer with simple picture, they can download some pictures on the internet and claim it is their machines. If the suppliers only show pictures without any logo on it, just pass them.
Step4: If possible and you are willing to, visit the factory and see the workshop.