|Reflector Cup Color||Chrome/Silver/Black/White|
|Color Temperature(CCT)||2700K/3000K/3500K/4000K/5000K/6000K |
|Input Voltage||AC220-240V, 50/60HZ|
|Application||Home Furnishing, Shop/Building, Engineering, Showroom, Exhibition |
|Transport Package||Carton, one piece one box |
|Shipping method||By Express, By air, By sea|
Soft lighting with anti-glare and honeycomb design, it is good for our eyes.
Aluminum heatsink to make sure quality
we can design it for pendant light
1. By Express: DHL, UPS, FedEx, a fast and safe way for shipping, normally 3-5 working days for delivery;
2. By Air: In some areas, the shipping cost by air is more favorable than by Express; 5-7 days for delivery;
3. By Sea: the most economic shipping method, but cost longer shipping time; large quantity, heavy, and not urgent goods can choose
4. Your shipping agent or forwarder
Fromlux Photoelectric Co., Limited is specialized in the development, production, and marketing of commercial indoor lighting. We have serviced projects from Southeast Asia, Dubai, New Zealand, Italy, France, Norway, Australia, South America and etc. The products we manufacture include led recessed spotlight, Downlight, Mini spotlight, Wall washer light, led grille light, Trimless downlight, Surface downlight, led track light and etc. The products are designed to save energy and promote environmental protection. As a professional manufacturer, our R&D team has a strong ability in handle highly customized designs and all kinds of OEM projects. We offer customer integrated service, including pre-sales service. We put quality as the priority, the success relies on the details, we hope to set up a long-term partnership with you through our high-quality products.
We worked with many famous brands of the led drivers and led chip
Our testing room
Q1. What is the warranty of your LED Downlight?
A1: The warranty is 3 years normally, if need 5 years warranty, we will supply the solution.
Q2. What about your payment terms?
A2: The payment term is 30% deposit prepaid by T/T, and 70% balance should be paid before shipment.
Q3. Can you do OEM and ODM services?
A3: Yes, we support OEM and ODM services. We have a rich experienced R&D team to help to provide the solution. We can share with you the cases of led downlight which we made before.
Q4. Is it available to get the Downlight samples?
A4: Sure, it is better to check the samples first to make all the details.
Q5. Do you have any MOQ of Down Light?
A5: Normally, our MOQ is 100pcs, if some projects need a small quantity, we also support it.
Q6. What is the lead time for the order?
A6: Normally it is 7-10 working days to produce the downlight, it needs aging testing.
For customized products or new mould, it would take about 90 days.
Q7. How do you make sure your downlight quality?
A7: Before producing, our QC will check all the details of the downlight according to the production order, such as CCT, Beam angle, Size, Driver, Wattage and etc. And we will make one sample for confirmation first.
Q8. Does your downlight light on more than 10 hours every day?
A8: Usually we do aging testing for 8 hours at least to ensure the quality, before designing the lights, we will test the temperature of the cob, and the temperature of the heatsink to check whether it is ok. Therefore, it is ok to light on 10 hours with 3 years warranty.
Q9. Can you offer IES or LTD files?
A9: Yes, we know some projects need the IES files to imitate the real building, then it shows to customers and knows the Effect. Although we do not have our own machine, we cooperate with the well-known brand "EVERFINE" for integrating sphere and dark rooms. So it is an easy thing for us.
Q10. How about the after-sale or complaint?
A10: If the led downlight or our products are broken, we will send the new one in two days to solve the problem first if it is very urgent. And then we hope our customers do us a favor to take pictures or test and find the reason.