Company Profile: EDINOU INC (HUANG CHUANG RUI HAI INDUSTRY AND TECHNOLOGY CO.,LTD) has been a leading manufacture of plastic packaging products in China and USA since 2010. We currently a variety of plastic products including kinds of plastic bags, PE aprons, PE Gloves. Our customers in the U.S., Canada, Europe and other countries appreciate our balance of good quality, competitive price, and efficient service.
Your Customer Service Team We will: 1.Create a custom plan of production and shipping based on each customer's requests 2.Communicate quickly and efficiently 3.We respond to inquiries within 24 hours 4.Our customer service centers are located in both the USA and China and are staffed by employees from the U.S., Europe, Australia and Africa 5.Our trained employees can communicate in English, French, and Russian 6.Expedite shipping from port to port or door to door for customers ensuring prompt and accurate delivery 7.Maintain good communication with: Monthly conference calls Weekly production and shipping updates
Q&A: Q1: What's your MOQ? A1: The MOQ is 1x20GP.
Q2: Do you offer free sample? A2: Normally we can't supply free sample, but we would like to refund your sample fee when your purchase quantity over one container.
Q3: Can you print logo or design on product? A2: Yes, we always do this job of print customer's logo on product or make product as customer's design.
Q4: Is your product workable for the food grade? A4: Yes, our products food grade approved by FDA&CA Prop 65 and LFGB.
Q5: What is your production lead time? A5: As for sample, usually it takes 2 week to ready for as your design. As for mass production, usually needs around 40 days to make one container order quantity.
Q6: What is payment term? A6: T/T term: 30% deposit, the balance payment before shipment.
Q7: What is the packing? A7: Each holder is packed in: 1. safe bulk packing(card board divider and outer carton) 2. Individual box with or without printing 3. PVC box, window box; 4. Poly-foam or customzied gift box