1. 15 years' experience in customer service, deeply understand "Customer First" 2. Experieced in finding, evaluating and deciding the qualified manufacturers of houseware, sports and fitness products, supplying suitable and matching products with best cost performance for the clients. 3.Communicating and work together for keep developing designs for the clients.
Shanghai Fengboju started the business from Houseware, Since from the first beginning, Shanghai Fengboju team were already experienced and have very good understanding in houseware products, production and mould. After many years diligent team working and successful marketing, we have been honored to be one of the good suppliers of some famous worldwide supermarkets and department stores such as Fallabella, Cencosud, and Walmart etc. With more than 15 years hard work in one stop sourcing and customization service from 2004,Shanghai Fengboju formed a complete and strict procedure in rapid feedback,quality control, and good service,and as per more and more client's requirements, also extend the business from houseware to E-scooter,E-Bike,fitness and sports products, especially invested E-scooter and E-bike factory to make sure continious high quality control in customization of E-scooter and E-bike. Shanghai Fengboju commit itself to help various brand companies,chain stores,online and offline retailers, marketing promotional companies in sourcing and products developing service,also in designing their own products together, offer one stop customization solution including: Engineering Service, Tools design & Making, Prototyping, Production & Inspection. Shanghai Fengboju sincerely wish to establish multi-benifit and continous business relation with you.
Packaging & Shipping
Q1.DO you accept OEM/ODM? A:Yes,we can make mold production according to the customer's requirements or drawings,and we also can print the customer's logo on our products,but you need to order at least 50 or more pieces.
Q2.Do you test all your goods before delivery? A:Yes, we have 100% test before delivery.
Q3.What's your time of delivery? A:In ordinary,receive your advance payment for 3 to 15 days. The time of delivery depends on the quantity of your order or the difficulty of special customization.
Q4.What's your after-sales service like? A:The whole product warranty of our product is 1 year, and for agents, we will send some spare parts,and provide maintenance video to help them repair together.If it is the cause of the battery,or the damage is serious,we can accept the refurbishment of the factory. B:For individual users, we also provide the local agent maintenance point sharing model.
Q5.What are your agency conditions? A:For the new market,proxies require 50 orders per month,6 months of inspection period.For agents we offer:pictures,videos,exhibition and so on.
Q6.Will your company have new products to go on the market? A:Yes, our company's products are all developed by ourselves and have national and international patent certification.Every year we quit 3-5 new products to ensure competition in the market.