1) 100% responsible for damage for full container goods if caused by our improper packing.
2) To provide full polyfoam packing to make your order safe, which is less than a full container.
3) To reply your inquiry asap within 24 hours.
4) To recommend you more items you may interested in with a detailed quotation sheet.
5) To treat every client as the same, no matter more or less you order, and serve you well as possible as we can.
6) Near 1 million of the goods are stocked for those only purchase for small quantity.
7) A discount for the customers who have purchased an order from us before.
Q:Can you custom my design ?
A: Yes , OEM&ODM service are available .
Q: If I send my design , can you make it for myself only ,and will not show it to any one else ?
A: Yes , we will not show it to others .
Q: Is this environmental protection material ?
A: Yes , our products were made by environment protecting polyresin material .
Q: What is your delivery time ?
A:It depending on the order quantity , normally the bulk order delivery time is 30-35days. (the quantity less than 5000pcs)
Q: What is your packing method ?
A:Our packing way is 1 pc placed in a Styrofoam + box , multi box in a master carton .
Q: What is you Minimum Order Quantity ? Can I order small quantity trial order to see quality first ?
A: Normal MOQ is 500 pcs , small quantity for trial order is available .
Q: Can I get sample cost back when I purchased order ?
A: Yes , sample cost will be refund after order confirmed .
Q. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days to arrive. Airline and sea shipping also optional.
Q. How to proceed an order for crafts?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q. Is it OK to put my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.