7. Q: How to install?
1. Q: What's your advantage?
A: 1). Over 20 years aluminum industrial experience and strong team;
2). Well managed plants, advanced vertical powder coating line, precise machines for cutting, CNC driling, milling, punching and welding;
3). Have our own aluminium extrusion factory, which can offer varies molds, competitive price and more fexible dilivery;
4). ISO9001: 2008, ISO14001: 2004, ISO10012, CE certificate, AA grade standardize corporate;
5). Multi business scope, various types of products, total solutions, ensures market shares.
2. Q: Can you design for us?
A: Yes, we can. Just send us your detailed requirements. We can do all other works for you.
3. Q: Can you customize for us?
A: Yes, we can. We can customize for you according to your drawings or samples.
4. Q: Can I ask for a sample?
A: Yes, samples are available for your requirements.
5. Q: What about the delivery time of our products?
A: It depends on the design and quantity.
For standard fence panels, it needs 20-40 days to finish a full 40'HQ container.
We have enough production workers, so do not worry about the shortage of workers.
6. Q: What is your MOQ for a trial order?
A: Normally, it needs a full container shipment for protecting fence panel during transportation.
But we can talk about it.
A: Do not worry about the installation. It's very easy to install.
We can provide instruction paper or 3D drawing or video to help you.
8. Q: Do you provide Warranty?
A: Yes we do.
1) Fence structure:10 years warranty.
Orient Aluminium warrants that the aluminium fence structure will be free from defects in materials and workmanship when used under normal residential conditions.
2) Powder Coated Colors: 5 year warranty.
Orient Aluminium warrants that powder coated film on the product will not chip, peel, crack or flake.
The color might fade slightly.
The color fade and coating chalk depends on salinity, humidity and UV radiation intensity.
In our local projects, the common powder last 10 years, or even 15 years with slight fade and no chalk.
9. Q: What if the product is defective after it arrives?
A: If defects occur within the quality warranty period from the date of delivery, Orient Aluminium will replace the defective ones or provide compensation.