Company Profile:FAQ&1.Are you factory or trading company?
We're manufacturing company, founded in 2003, located in Shenzhen, Feels free to visit our company, welcome.
2.What kind of Payment we accept?
We accept valid T/T, credit/debit cards (Visa, Master Card) , Paypal, Western Union, Money Gram. For more detail, please contact us.
3.What is your MOQ?
Usually our MOQ is 10pcs, you can mix the models.
Yes, bulk orders are welcomed. And we will be glad to offer you better price and discount based on your quantity.
4.Is there any discount for bulk orders?
5.What kind of certificates do you have? We have KC, CE, FCC, ROHS and and other supporting documents. Some products have appearance patent.
6.I make business on Amazon? Can you ship my goods to Amazon FBA?
Yes, we have shipped many goods for customers to Amazon FBA directly.
7.Can I make my private label on the products?
Yes, we can make your private label/logo on the products. Meanwhile you can make your own package design.
Yes, we can do drop-shipping for you when you leave us correct address.
8.Do you accept drop-shipping orders?
9.How long will it take for my order to process and ship? Small order will be processed within 3-5 business days, We usually ship by DHL/UPS/FedEx/DDP, Usually it takes 3-8 days for delivery. Please allow additional time for shipping during major sales and holidays. (Please make sure that address / phone number /zip code is 100% accurate ) Please contact us for accurate lead time of bulk order.
10.Can I put my logo on the products and packaging? Yes, we can print logo and make the packaging for you at the MOQ of 1000pcs, please send us your design and we can make samples for you.
11.What if we receive defective items? We are verified supplier and we have strict quality inspection standards. All products are tested 100% before delivery. If unfortunately the product is faulty, please contact us and take photos or videos, we will replace it in your next order.
12What is the warranty policy?
We offer 12 months warranty on our products and our warranty covers manufacture defects. We provide repair or replacement service.