Q: How to quickly choose the most suitable product for you?
A: You can check it on the product page, or contact customer service to tell the following details: What machine do you need? The size, thickness, material, and processing requirements of the workpiece, it is best to have a drawing of the workpiece, and we will provide a more professional machine according to your requirements.
Q: What are your payment terms?
A: We support T/T, L/C, etc. TT, 30% in advance, and the balance 70% before shipment.
Q: What is the delivery time?
A: Usually in stock, if you need to order fixtures and molds, we usually complete it within 7-15 working days. For customized products, please contact customer service to determine the exact time.
Q: When I bought this machine, I didn't know how to use it. what do I do?
A: We will send English manuals, installation and operation videos with the equipment. If you still have questions, we can talk via phone, Whatsapp, WeChat and email.
Q: How to ensure quality?
A: We have factories. We are industry experts and have been operating for more than 10 years. We always adhere to the policy of "high quality, all-round service".
Q: How long is the warranty period?
A: Within one year from the date of leaving the factory, if the part fails or is damaged
(Due to quality problems, wearing parts are excluded), our company provides these parts for free.
Q: How do we reach your company?
A: Our company is located in Zhangjiagang City, Jiangsu Province, near Shanghai. You can fly directly to PVG Airport or Shanghai Hongqiao Airport. Welcome to visit our company.