Q: Are You A Factory or A Trading Company?
A: We are the manufacturer with production experienc more than 15 years.We own both of Domestic and international sales
department.We provide perfect OEM and after-sale service.
Q: Can You send me the machine video to show how the machine works?
A: Certainly, we have made video of every machine and uploaded them to Youtube.
Q:I imported the machine for the first time, what should I do?
A:We will help you for free until you receive the machine.
Q: How can I know your machine is designed for my product?
A: You can send us samples of your product and we test it on machine.We pay the courier fee.
Q: How can I pay my order?
A: We accept T/T, Western Union paying methods ,L/C ,Alibab Trade Assurance,Etc.
You need to pay 30% of the deposit, the remaining 70% paid before we shipped.
Q:Where is your factory located? How can I visit there?
A:Our factory is located in Qingdao City, Shandong Province, China, You can take a plane to Qingdao Liuting International Airport.
We will pick you up to airport!
Q:How do I know that the machine I ordered at your company is working well?
A:Before delivery,We will test your machine and send a test video to you.
Q:How should I do if meet some trouble while using?
A:We provide lifetime warranty service,We can send you components to you for free,we can supply English manual book and also take
a video for showing how to resolve the problems or dispatch our worker to your factory.