1.This type of laser engraving machine is guaranteed for one year;consumable parts,as laser
tube and lens is for 3 months.Any other parts are provided as agent's price
2.Full English instructions and installation Videos
3.24hrs of phone,skype,Email& trademanager online service
4.All the machines has been adjusted before delivery
5.Professional technical team can support you the best technical guidance&meet your various requirments
6.OEM service availble as your orders
Q1: How can I choose the best machine for me?
You can tell us your working material, detail work by picture or video so that we can judge whether our machine can meet your need or not. Then we can give you the best model depends on our experience.
we can supply many models . (20*30cm,30*40cm,40*60cm,60*90cm,90*130cm,130*250cm) , and laser wattage (ranging from 40 watts to 300 watts) If you'd like help determining which laser is right for your application or receive pricing information.
Q2: Is it easy to operate for Green user?
We will send you manual and guide video in English, it can teach you how to operate the machine. If you still cannot learn how to use it, we can help you by "Team viewer" online help software. Or we can talk by phone, email or other contact ways.
Q3: Is the machine safe to operate?
Yes, the laser is completely safe to operate. Leshine Laser machines offer so many safe system, like leakage proof socket, emergency stop button ,water alarm, red dot focus.
Q4: What's the guarantee, in case the machine breaks down?
The machine has one year guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to client s feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality problem under "normal use". .
Q5: How's the payment? How long is the delivery time?
Telegraphic Transfer(T/T) to our official company bank account or Western Union(WU)
For standard machines, it would be 5-10days; For non-standard machines and customized machines according to client s specific requirements, it would be 15 to 30 days.
Q6: Do You Arrange Shipment For The Machines?
Yes, we could use door to door express ,air plane way to your air port and sea shipping way to your sea port.
Based on EXW (factory price),FOB terms(Free on board),CIF terms(cost, insurance and freight),DDU(Door to Door and tax unpaid)
Our tenet "quality first, credit standing paramountcy, price in reason, delivery in time"
Welcome to cooperate and develop with us!
If any questions,pls just contact us at any time.