Pre-Sale Service Before the order is confirmed, we will provide free laundry layout drawing and all the consultation about the product.
Sale Service 1). In-depth Design When the order is confirmed, we will communicate with the professional staff from the buyer's part and discuss the indepth drawing design. Besides, we will provide the whole laundry factory layout design for free. The design scheme will be including equipment installation drawing about foundation, water inlet, drainage, air input and output, compressed air and electricity. 2). Installation When the equipment arrive to the buyer, we will send our technical staffs to provide field installation guidance and any other necessary help to ensure proper and standard installation. 3). Testing After installation, our staff will help our customer to test the machine and check all the technical index, function, specification of the machine. Also we will comprehensively eliminate all the possible human-caused damage or troubles during installation to make sure the machine will operate in its best condition. 4). Operation Training Before the machine is put into use, we will provide operation training to ensure the operators from the buyer's part can work independently. The training includes proper operation, safe startup, smooth operation, proper washing, linen check and categorization and machine maintenance. Also we will help operators to learn the right way to save water, energy and emergent stop operation. 5). Service Fees Above all, the first step, the indepth laundry layout design is for free. From the second step to the forth step, we provide free labor and service, while the buyer will need to pay for our technicians' flight ticket and accommodation during maintaining period.
After-Sale Service 1)Full set of Installation and Operation Manual will be sent together with the machines, and we are also able to offer online instruction. 2)Within one year since the machine was put into use, we will provide spare and accessory parts for free, shipment included. 3)One year after the machine was put into use, we will charge a little fee for the spare and accessory parts we provide, while the buyer should pay for the shipment. 4)We are able to send engineer to the work site to help you to train the operator and also to instruct the installation. The buyer needs to pay for the transportation, accommodation and other relevant costs.
8. Why Choose Us 1). Leading Manufacturer, Real factory Our company was established in 2001 and has many years of experience, now we are one of the leading manufacturers in our industry. We have real big factory workshop and advanced processing equipment. 2). Advanced Technology Research, High Quality Products. We have professional research team and advanced technology, we put a lot on developing new products with good quality. Our main products are: Washer Extractor, Tumble Dryer, Flatwork Ironer, Bed Sheets & Towels Folding Machine, Dry Cleaning Machine, and other laundry accessories. 3). Professional Service System We have professional service system to provide you the reasonable and transparent service with high quality. We will ensure you the best service and make you surprisingly satisfied. 4). Experienced Sales Team We have experienced sales team specialized in oversea market to make the most convenience for you. 5). Immediate Inquiry Reply Our team tries to overcome the time difference and promise to reply any inquiry within 6 hours. 6). Long-term Cooperation We have built long-term relationships with our distributors all over the world and we sincerely look forward to starting excellent partnership with you! If you want to join us, please don't hesitate to contact us!
For more information, please don't hesitate to contact us. We will be waiting for you all the time! We are looking forward to build a long-term relationship with you!