FAQ: 1. After-sale services and maintenance? (1).Domestic installation and training are available,to enhance the abilities of operating printer and improve the problems solving competence. (2)12 months trouble free warranty, to ensure the machine normal operation and reduce maintenance cost . (3)If any trouble ,please send the problems to our sale representative online or email 24 hours ,they will setting up a problem file ,if the minor problems can be solved by sale representative they will help in the first time,if the difficult problem will forward to our technician ,then the solution will be provided within 2 working days. 2. Delivery time: (1)Within 7 work days after receive the deposit (2)For the items you purchased, we will arrange shipping by sea or international express delivery to ship and usually the carriers are DHL, FedEx, TNT, and UPS. It shall be quite safe during shipping by sea or air. Additionally, we will purchase insurance as a guarantee for your order. 3.Welcome to our Guangzhou company,we have simple printer in our showroom,customers can take samples for testing print.