International Buyers - Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Above 95% can get to the buyers without any Taxes. We usually write the item name 'car video system'. If the buyers have better method to help clear the customs, please contact us. Customers are responsible for the remote area fee (USD35) if courier confirms that your address belongs to remote area. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. We use DHL and EMS for our international shipment and if you can choose DHL we suggest you use it. if you prefer other express, please feel free to contact with us directly They usually take 10-20 working days for delivery to most of the international cities. In our experience, around 10% items will take longer than that due to the customs clearance. If your address is PO BOX, Express will refuse to delivery so you need provide another address, thank you for your attention. We just can send this item to your ALI registered address, if you want to change the shipping address after paid, we will refund you first, and you can add the new address in your ali and pay for it again. Please give us your (mobile) phone number during checkout for shipping use, this is very important. All parcels will be sent in 1-3days usually upon receipt of payment (except weekend and festival) Usually there will be a delay to show delivery status on the delivery update system; you may consider tracking your items in a few days later All the tracking number will be sent to you after the parcel sent; it is just under the ali payment information email, if you did not receive it after the time limit, just feel free to contact us. Installation Fees are out of our control, they must be paid by Buyer. Installation fees are not included in this transaction; they will not be refunded/covered by us or ali at any circumstances. All the emails will be replied in 24 hours except Sunday and Festival The price includes no VAT and customs tax, if any fees happen, buyer should pay it by himself Please understand that shipping and handling fee is not refundable. Buyer is responsible for shipping costs incurred shipping products back We have set our system automatic for the feedback, when receiving your feedback; it will give you the same one automatic It'll be appreciated if you can leave us a positive feedback with 5 Star, it's an encouragement to us, and we'll do better and better Note: Do not hesitate to contact us anytime before and after your purchase; we are committed to your 100% customer satisfaction. Please email us before leaving any negative and neutral feedback or open any dispute on ali.