Q1: Are you a factory or trading company?
A1: We are a manufacturer also do trading business.
Q2: What is your date of delivery?
A2:Normally we have large stock so that we can ship the cargo promptly. If your order is large quantity, the lead time is about 7-10 days.
Q3: What is your payment terms?
A3: Our payment terms are Alibaba Trade Assurance, T/T, L/C, and Western Union. T/T 30% as deposit, and 70% before delivery.We'll show you the photos of the products and packages before you pay the balance.
Q4.What should I do if I don't know how to use the machine?
A4.We have operation video and user manual for your reference, and also we provide you 24 hours on line service.
Q5.Can we print my Logo on the products?
A5.Yes, we can. We support OEM .
Q6: How about the Quality?
A6: Quality insurance: All of our products follow a extremly strict quality control system.
Q7: What's your shipping method?
A7:Usually we ship cargo via Fedex, DHL, EMS, UPS and so on. We cooperate with shipping company who can provide the best shipping rate.